STEP 1 Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a box usually marked "water". Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.
STEP 2 Once you open the meter box lid, lift the protective cap on the meter. Some meter displays are digital solar registers, and some are analog. For digital solar registers, if you open the lid and the display does not turn on after a few moments of sunlight, shine a flashlight onto the display. More particularly, on the light sensor labeled with a flashlight icon. On the face of the meter, there is a large display of numbers. Read the number display from left to right. This is your meter reading. Meters measure water in gallons. Charges for the amount of water consumed are rounded to the nearest ten gallons used during a billing period. Compare that reading to what your bill lists as your current reading.
STEP 3 Keep in mind that you will likely be checking your meter on a date different from the last meter reading date on your bill. This could result in a difference between the amount you find and the amount on which your bill is based. However, if your reading is considerably higher than your bill, check for a leak or determine the source of the excess water use. If your reading is significantly lower than the one on your bill, please contact us so we can assist you in determining the problem.
Additional information on how your meter works can be found in the manufacturer's documentation attached below.
