At Moffat Water Supply, we offer a wide variety of convenient payment options to our customers. Simply choose the option that best suits your needs.
The due date for all Moffat Water Supply members is the 10th of every month. In the event the 10th should fall on a Saturday, Sunday, or holiday, late fees will not apply until 8:00am the second business day that follows.
Billing statements are mailed out by the third week of the month. We encourage you to contact the office immediately if you do not receive your statement by postal service. As printed on the billing statement, failure to receive bill does not waive late charges or disconnect fees.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Payment Notice Via Email
To sign up to receive payment notices via e-mail. Please call or submit in writing your current e-mail address to our office.
Payment Drop-off Location
You may pay your bill in person at our office address. We accept check, credit/debit, or money orders. We do not accept cash. A drop box is located next to our drive thru window for your convenience in dropping off payments outside of our business office hours.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
Credit Card Payments in Office or by phone
We are currently accepting Credit Card payments in office . We require a one-time authorization on file before payment can be processed. Authorization form can be found in New Service Request. (We do NOT accept American Express.)
Now accepting ACH Debits! Sign up today to have your bank account automatically drafted each month for your water bill payment. Every 10th of the month, MWS will draft your account to ensure payment due date processing. Call or come by the office to sign up today. ** Please include a voided check with authorization form. ** Authorization forms can be found in the New Service Request.
We appreciate your business!